Contact Just Lovely

Mobile: 0488 322 346
Address: Murray Street, Colac, VIC, 3250
Email: admin@just-lovely.com.au
Facebook: @justlovelycolac
Instagram: @justlovelycolac

Our general fitting service is taking a break

This service is now not available until Oct / Nov. Post surgery / breast cancer fittings will still be offered. To make an appointment please call 0488 322 346. If you have purchased from us or know what you would like you can still place orders over the phone, text or via email admin@just-lovely.com.au. You can shop at our online store though this does not show our complete offerings available. We prefer you do not send requests via Facebook and Instagram.

Returns
Products may be exchanged but must be in original packaging. All tags must be attached to garments. Our returns policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange unless other arrangements have been made with Just Lovely. To be eligible for a return for exchange or store credit, your item must be unused and in the same condition that you received it. We do not offer refunds for change of mind. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item (e.g. size or colour exchange), please send us an email at admin@just-lovely.com.au and send your item to: Just Lovely, 135 Murray Street, Colac VIC 3250, Australia. (m: 0488 322 346) We will then organize the exchange once the item has been received.

Refunds (if applicable)
Refunds are only given for faulty or damaged goods. Items will be replaced and/or repaired prior to any refund being issued. Once your return is received and inspected, we will contact you to notify you of approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We do not offer refunds for change of mind.

Shipping (if applicable)
To return your product, you should mail your product to: Just Lovely, 135 Murray Street, Colac VIC 3250, Australia. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable with exception to faulty or damaged goods. We will arrange a refund in these circumstances. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. All returns must be posted with a traceable shipping service.